At Automotive 12V Specialist (“we,” “our,” or “us”), we value your trust and are fully committed to safeguarding your privacy. We understand that protecting your personal information is essential when you contact us, schedule a service, or use our website. This Privacy Policy explains in detail how we collect, store, use, and protect your information.

1. Information We Collect
When you interact with us, we may collect:

• Personal Information: Such as your full name, phone number, email address, vehicle details, and service preferences you provide when scheduling or inquiring about our services.
• Payment Information: Details you provide when making payments (processed securely through third-party services where applicable).
• Non-Personal Information: Technical data like your IP address, browser type, operating system, and information about your visit to our website (if applicable).

2. How We Use Your Information
Your information allows us to:

• Schedule appointments and provide quality 12V automotive electrical repair and installation services.
• Contact you with updates regarding your service request.
• Deliver better customer service and enhance your overall experience.
• Send occasional updates, promotions, or service reminders (with your consent).
• Ensure safety, security, and compliance with applicable laws.

3. Sharing Information
We take your privacy seriously. We do not sell, rent, or trade your information to third parties. Information may only be shared with:

• Trusted service providers who help us operate our business.
• Legal authorities when disclosure is required by law.

4. Data Security
We implement reasonable safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, while we take every precaution, no digital platform or transmission is 100% secure.

5. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You can contact us anytime at automotive12vspecialist@gmail.com
for assistance.

6. Third-Party Links
If our website links to third-party websites, please note we are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing personal information.

7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be posted here with a new effective date.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, reach out to us:

📧 automotive12vspecialist@gmail.com
📞 (781) 983-0203
📍 51 Pleasant St, Malden, MA 02148