Terms of Service

Welcome to Automotive 12V Specialist. By requesting and using our services, you agree to the following Terms of Service (“Terms”). These Terms are designed to ensure a clear understanding of our service process, responsibilities, and limitations.

1. Services
We provide specialized automotive 12V electrical services, including but not limited to:

  • Electrical diagnostics and troubleshooting.
  • Car audio, alarms, and remote starter installations.
  • Lighting system repairs and upgrades.
  • Other automotive 12V wiring and component solutions.
  • Our services are available in Malden, MA, and surrounding areas, including Burlington, Wakefield, Reading, Stoneham, and Lynn.


2. Service Appointments

  • Appointments may be scheduled via phone, email, or through our website (if applicable).
  • Customers are responsible for providing accurate vehicle details and ensuring that their vehicle is accessible for service.
  • Missed or canceled appointments without notice may be subject to rescheduling limitations.


3. Payments

  • All service fees will be discussed and agreed upon before work begins.
  • We accept standard forms of payment, including cash, card, or check where available.
  • Full payment is due upon completion of services, unless other arrangements are made in writing.
  • Failure to make payment may result in suspension of services and possible legal collection.


4. Warranties & Limitations

  • Some parts and labor may include a limited warranty, which will be explained at the time of service.
  • We are not responsible for issues caused by pre-existing vehicle conditions, improper maintenance, or third-party modifications.
  • Our liability is strictly limited to the cost of services performed by us.


5. Customer Responsibilities

  • Provide accurate and complete information about the vehicle and requested services.
  • Ensure that the vehicle is accessible, safe, and free from hazards while work is being performed.
  • Adhere to payment terms and agreements.


6. Website & Content Use (if applicable)

  • All information provided on our website is for general informational purposes.
  • Unauthorized reproduction, distribution, or misuse of content is prohibited.
  • We are not responsible for errors, omissions, or third-party links.


7. Termination of Service
We reserve the right to decline or discontinue services at our discretion, including for safety concerns, non-payment, or fraudulent activity.

8. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be handled under state law jurisdiction.

9. Contact Us
For any questions regarding these Terms of Service, please contact us:
📧 automotive12vspecialist@gmail.com
📞 (781) 983-0203
📍 51 Pleasant St, Malden, MA 02148